SMART LED CORP (“the Company”) values your personal information and complies with all relevant privacy protection laws.
This policy explains how we collect, use, and protect your personal data.

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1. Information We Collect

We may collect the following personal information:
• Required: Name, Email address, Inquiry details
• Optional: Phone number, Company name, Job title
• Automatically collected: IP address, cookies, browser type, access records (for analytics)

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2. Purpose of Data Collection

Collected data will be used for:
• Responding to inquiries, product consultations, and service requests
• Sending newsletters and updates (with consent)
• Improving website performance and analyzing user statistics
• Other purposes permitted by law or user consent

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3. Retention and Use Period

Personal data is retained only for as long as necessary to fulfill the purpose of collection.
Certain records may be kept as required by law:
• Contracts and transactions: 5 years
• Customer complaints and dispute resolution: 3 years
• Website access logs: 3 months (as required by the Telecommunications Act)

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4. Provision to Third Parties

We do not provide personal information to third parties except:
• When the user has given prior consent
• When required by law or government authorities

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5. Outsourcing of Personal Data Processing

Personal information may be processed by external vendors for service operation.
In such cases, we ensure full compliance with data protection regulations through contractual agreements.

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6. User Rights

Users may request access, correction, deletion, or suspension of their personal data at any time.
The Company will respond promptly to such requests.

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7. Data Destruction

Once the purpose of use is achieved, data will be securely deleted.
Electronic files will be permanently erased, and physical documents will be shredded or incinerated.

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8. Cookies

We may use cookies to enhance your experience.
You can refuse cookie storage through browser settings.

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9. Data Protection Officer
• Name: Data Protection Officer
• Department: SMART LED CORP
• Email: [info@smartled.com]
• Phone: [insert number]

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10. Changes to This Policy

This Privacy Policy may be updated periodically.
Any changes will be announced on this page.

Effective Date: January 1, 2025